A report from the 2020 Homeowner Satisfaction Survey by The Foundation for Community Association Research for CAI, indicates that Americans are overwhelmingly satisfied with their HOAs, Condos and Co-Ops.

Some fun facts:

  • 27% of the U.S. population resides in a community association.
  • Florida has over 48,500 community associations.
  • 61% of associations in Florida are Planned Communities (HOA, POA, PUD, etc.)
  • 36% of associations in Florida are Condominiums
  • 3% of associations in Florida are Cooperatives
  • Persons over 65+ is the fastest growing population.
  • Over 5.1% persons 55+ lives in condominiums.
  • 63% of residents rate their overall community association experience as positive and 22% rate the experience as neutral.
  • 9 out of 10 residents believe their governing documents protect and enhance their community and believe their governing board, for the most part, serves the best interests of the community.
  • 89% are on friendly terms with their governing boards.
  • 75% say that property managers provide value and support to their residents and association.

In addition, residents say the best aspects of living in an association are:

  • Attractiveness of community
  • Safety
  • Maintenance Free Living
  • Maintaining property values
  • Amenities
  • Comradery of other residents

For more fun facts, view The Community Association Fact Book by clicking here.

by Diana Quigley, Education and Change Management Manager, Campbell Property Management